Terms of Service

1. Agreement to Terms

Welcome to Expertz Solutions. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Expertz Solutions ("Company," "we," "our," or "us").

2. Services

Expertz Solutions provides digital solutions including but not limited to:

• Website design and development
• Web application development
• Mobile app development
• E-commerce solutions
• Digital marketing services
• SEO and content optimization
• Branding and graphic design
• Technical support and maintenance

The specific scope of services will be defined in individual project agreements or proposals.

3. User Responsibilities

3.1 Account and Information

You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials (if applicable)
• Notify us immediately of any unauthorized use of your account
• Take responsibility for all activities under your account

3.2 Prohibited Activities

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Transmit any harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to our systems or networks
• Interfere with the proper functioning of our services
• Engage in any form of automated data collection (scraping)
• Impersonate any person or entity
• Upload or distribute content that is offensive, defamatory, or infringes on intellectual property rights

4. Intellectual Property

4.1 Our Intellectual Property

All content on our website, including text, graphics, logos, images, videos, software, and other materials, is the property of Expertz Solutions or its licensors and is protected by copyright, trademark, and other intellectual property laws.

4.2 Project Deliverables

Upon full payment for a project:

• You will own the final deliverables created specifically for your project
• We retain the right to showcase your project in our portfolio (unless otherwise agreed in writing)
• We retain ownership of any pre-existing intellectual property, tools, frameworks, or methodologies used in the project

4.3 Third-Party Content

You are responsible for ensuring that any content you provide to us does not infringe on third-party intellectual property rights. You agree to indemnify us against any claims arising from your provided content.

5. Payment Terms

5.1 Pricing and Invoicing

• Project pricing will be outlined in individual proposals or agreements
• Prices are subject to change with notice for future projects
• All prices are in the currency specified in the invoice
• Invoices are due according to the terms in the agreement

5.2 Payment Schedule

Unless otherwise specified:

• A deposit (typically 50%) is required before work commences
• Final payment is due upon project completion
• For ongoing services, invoices are issued monthly or as agreed

5.3 Late Payments

Late payments may result in:

• Suspension of work or services
• Late fees or interest charges as specified in the agreement
• Withholding of final deliverables

6. Project Timelines and Revisions

6.1 Timelines

Project timelines are estimates and may be subject to change due to:

• Scope changes or additional feature requests
• Delays in receiving content or feedback from the client
• Unforeseen technical challenges
• Force majeure events

6.2 Revisions

• The number of included revisions will be specified in the project agreement
• Additional revisions beyond the agreed scope may incur extra charges
• Major scope changes may require a new proposal and additional fees

7. Warranties and Disclaimers

7.1 Limited Warranty

We warrant that our services will be performed in a professional and workmanlike manner. We will make reasonable efforts to correct any defects in our work upon notification.

7.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not guarantee:

• Specific business results, traffic, or conversion rates
• Search engine rankings or SEO performance
• Uninterrupted or error-free operation of developed systems
• Compatibility with all future third-party services

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim
• We are not liable for losses resulting from unauthorized access, data breaches, or security incidents beyond our reasonable control

9. Indemnification

You agree to indemnify, defend, and hold harmless Expertz Solutions, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property rights
• Content you provide to us

10. Termination

10.1 Termination by Either Party

Either party may terminate a project or service agreement with written notice, subject to the terms of the specific agreement.

10.2 Effect of Termination

• You remain responsible for payment of services rendered up to the termination date
• We will provide completed work portions as per the agreement
• Termination does not relieve either party of obligations incurred prior to termination

11. Confidentiality

Both parties agree to:

• Maintain confidentiality of proprietary information shared during the project
• Not disclose confidential information to third parties without consent
• Use confidential information only for the purpose of the project

12. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including but not limited to natural disasters, war, terrorism, labor strikes, government actions, or internet service disruptions.

13. Dispute Resolution

13.1 Good Faith Negotiation

In the event of any dispute, both parties agree to first attempt to resolve the matter through good faith negotiation.

13.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Expertz Solutions operates, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with any specific project agreements, constitute the entire agreement between you and Expertz Solutions regarding the use of our services.

17. Contact Information

For questions or concerns regarding these Terms of Service, please contact us: